Just-in-Time Training

Expert support for
complex vehicle
problems.

When a vehicle is tying up the bay, SWAT gives technicians and shops a practical way to get another expert set of eyes on the problem, the data, and the next test.

Submit a RequestSee How It Works

Built for working technicians, shop owners, and foremen who need a practical next step.

What you get

Everything connected. Every job moving forward.

Get practical diagnostic support without wasting time. Submit the request, share what you have, and get expert direction for the next step.

Technician using a laptop while diagnosing a vehicle
Technician diagnosing a vehicle at the steering wheel

When to bring SWAT in

When the normal path stops working.

Some jobs do not need more guessing. They need a clearer look at the concern, the data, the tests already performed, and the next move.

Common situations

  • Intermittent faults
  • No-start or driveability issues
  • Communication or network problems
  • Conflicting scan data
  • Repeat comebacks
  • Diagnostic paths that are not adding up

How it works

A clear path from request to next step.

  1. Step 01

    SUBMIT THE CONCERN.

    Conduct a brief preliminary interrogation process with a SWAT support specialist.

  2. Step 02

    RECEIVE THE BATTLE PLAN.

    Let SWAT take the wheel and devise a plan of attack with logic and ease at the forefront of the testing process.

  3. Step 03

    COMMENCE TESTING.

    Simply follow the carefully laid-out, annotated instructions and report the test results.

  4. Step 04

    PERSEVERE FROM FAULT TO PRESCRIBED FIX.

    Each test result justifies the next test, leading directly to a rock-solid, data-supported, scientific diagnosis.

  5. Step 05

    CONDUCT DIAGNOSTIC DEBRIEFING.

    The "Just-In-Time Training" is the heart of the entire SWAT program. We will screen-share and conduct a LIVE interview covering all the steps taken, why they were justified, and the data that supports the direction taken.

Service fit

Use this service when the job needs expert direction.

/01

Diagnostic Case Review

For complex vehicle issues that need another set of eyes.

/02

Testing Strategy

For situations where the next test is not obvious.

/03

Support Session

For calls where SWAT works through the problem with the technician or shop.

Next step

Stuck on a vehicle?

Submit the request and give SWAT the information needed to help move the job forward.

Submit a RequestContact

Next step

Ready to move the job forward?

Submit a request or contact us to find the right path.

Submit a RequestContact